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Your data, your choice

Delete your Omilo account

Delete your account directly in Omilo. If you cannot access the app, submit a verified request below.

Delete your account in the app

  1. 1
    Open Settings

    From the conversation screen, open Omilo settings.

  2. 2
    Select “Delete the account”

    The option is at the bottom of Settings.

  3. 3
    Confirm deletion

    Your Omilo account and associated data are deleted, subject to the limited exceptions described below.

Important: deleting the Omilo account does not cancel an App Store or Google Play subscription. Cancel it separately in your Apple or Google account.

If you used Sign in with Apple, also open iPhone Settings, your Apple Account, Sign in with Apple, then Omilo, and choose Stop Using Apple ID. Omilo does not currently retain the Apple token required to perform that revocation automatically.

No access to the app?

Submit a deletion request

We will verify control of the account and normally complete the request within one month. Account data, preferences, Omilo usage records, and the linked RevenueCat customer are deleted or anonymized. If you consented to account-linked analytics, deletion also queues erasure of the associated PostHog profile and events; provider processing is asynchronous. Historical installation events are not merged with the account. Limited transaction evidence may remain where legally required; Apple and Google keep their own store records.

You can also email contact.omiloai@gmail.com from the address linked to your account.

Optional website measurement

With your agreement, PostHog EU counts page visits and clicks on Store and Contact links. Sentry receives limited website error codes. No form content, conversation or Omilo account identifier is sent. You can refuse and use the whole site.

Your choice is saved on this browser for 180 days. Change it here at any time. Privacy notice